What to expect at a Dominican Style Hair Salon

A growing trend among New York City hair salons is that of the "Dominican" hair salon or "Dominican Style" hair salon. Once a closely guarded secret of low-income neighborhoods, Dominican hair salons were only common place in areas where the populations were predominately Hispanic. The establishments were notorious for having non-English speaking stylist who toiled tirelessly from the wee hours of the morning until the wee hours of the night. While most hair salons would have staggering prices, it was once a mainstay that services at these salons begin at just $20.

In recent times that has mostly changed. A "Dominican Style" is a moniker for meaning "we can do any type of hair". Being of diverse ethnic backgrounds natives of Dominican Republic have learned to adapt to differences in hair textures descended upon them through their African Slave, Indian and Spaniard ancestry. As licensed stylist they are masters of manipulating all types ofethnic hair, including the "normal" hair of most Americans.

Prices are stereotypically low at these establishments and comparable to going rates within the area. While Dominican style salons are usually very successful in acquiring loyal followings and clientele, there are several complaints common among such hair salons.

1. Waiting

There is usually a very long waiting period for service. Most stylists request that you come in very early if you are in need of a service that takes a long time. Even with an appointment most people are in the salon for at least 3 hours.

2. Language Barrier

While not a staple to all, most of these salons have generally Hispanic employees that do not have English as their first language. New non-Spanish speaking clients looking to try out a new place sometimes are turned off by not having a stylist they feel they can not effectively communicate with.

3. Price Variances

Most professional salons have a menu with pricing scales. On sight a patron will know what the low and high end cost of a service is. Typical among Dominican salons is that the main senior stylist will perform a consultation on a client and seemingly come up with a price out of thin air. Regular customers can verify whether or not the pricing seems within range, however newer clients have no verification that this is the "normal" price for a service. Newer clients sometimes come away from one of these consultations feeling like manipulated or like they are being taken advantage of.

Dominican hair salons are important service centers in the communities they are found. If you get a chance to visit one, it would be worthwhile for anyone of any hair type looking to try a new experience. Come early, and be prepared to hurry up and wait.

 Article content by: Irene Ocasio, NY Hair Styles Examiner

Hairdresser Mistakes to Avoid

9 Common Hairdresser Mistakes to Avoid in Hair Salons

This information is meant to serve as a reminder of common hairdresser mistakes that we have probably all made at one time or another while working in a salon.

“An error doesn’t become a mistake until you refuse to correct it.” - Orlando Battista

By avoiding the simple mistakes listed below, you can improve your earning potential and successfully grow your business.

1. Crossing Off On Your Appointment Book — Far too many hairdressers cross off time on their appointment books or show an inconsistent work schedule that limits their availability for customers. Create a work schedule and stay in the salon. You never know when a customer will call for an appointment or just drop in. Don’t make it hard for customers to book an appointment with you.
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3. Not Inviting Customer Feedback — Invite customer feedback as well as feedback from your boss.  If you receive criticism, consider it an invitation to perfect your skills and excel at customer service. Let your boss and your clients know you value their input.  Desire to exceed owner and client expectations.  I have yet to meet a salon owner that wants to see their staff fail. Give them permission to offer constructive criticism without taking the criticism personally.
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5. Unprofessional Appearance — If you want to be respected and compensated like a professional, look and act like a professional. Hairdressers are in the business of making people look good and feel good about themselves. If you can’t make yourself look good, how can you make your customers look good?
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7. Involving Customers in Your Personal Problems — At times there can be a fine line between being friendly and interactive with your clients, and pulling them in to your own personal drama. They have enough problems of their own, they don’t need to be part of yours.
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9. Not Recognizing the Power of Customer Service — Customer service is often measured not by meeting your clients’ expectations, but by exceeding them. Go the extra mile with customer service. The rewards of doing so can be beyond even your highest expectations.
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11. Frequent Salon Change — If at all possible, seek to find a solution to any work-related stresses that may have you considering leaving your current job. Try to work out a solution with your boss if at all possible. Misunderstanding each others view points is a big obstacle between staff and management.  If you still believe a job change is in your best interest, do so in an ethical manner. Never burn the  bridges behind you. Leave on ethical terms, you may need references or a chance to return at a future date if your new job is not what you expected.
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13. Poor Work Habits — We are creatures of habit. Absenteeism and tardiness is a big problem in our profession. Work hard to value the time of your customers as well as the salon’s reputation.  Showing up on time and being ready to perform creates a sense of trust and projects professionalism to your clients and your profession.
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15. Talking on Your Cell Phone — When working on your customers, your full attention should be focused on your customer.
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17. Poor Customer Handling Procedures — Always greet your customer with a sincere and caring attitude. Develop powerful people and communication skills. You never get a second chance to make a positive first impression. A sincere and caring greeting shows you value their patronage.

Article by: SalonProfit.net

by Beauty Schools Directory-Posted on August 23rd, 2012 

How to Pass the Cosmetology License Exam

If you ask Michelle, a master hairstylist at a large nationwide salon chain in Kansas City, she will tell you that the day she took her cosmetology license practical exam was “the most nerve-wracking day of my life.” If you ask her how she felt after she got word that she passed, she will say, “It was this huge sigh of relief. I was so excited. It was like, ‘I did it!’” There is so much thought and preparation that goes into the cosmetology written exam and practical exam after you’ve earned all your training hours at cosmetology school. So how can you prepare for your cosmetology license exam so when you go in to take your written and practical you are confident, poised and ready to pass the exam with flying colors?

1. Get Organized

Though exam formats may vary from state to state, you will find similar concepts on all of them. The first thing to do is to find out your testing date, get it on the calendar, plan ahead and start studying. Make sure you know all of the supplies you will need, the time and location of the exam, and if you need a translator or non-English language cosmetology exam, make arrangements in advance. You need to provide your own models, so get that locked down. Get printed proof of your cosmetology training hours. The same Michelle we mentioned above said that when you’re packing your list of supplies to double everything. If you drop something in your exam, you can’t pick it up off the floor and keep using it, so come prepared with a backup of as many of your supplies as possible. And don’t leave anything off the list – if you’re unprepared for any portion of the exam, you’re automatically docked. Write a checklist well in advance so you can check it multiple times before going in for your exam.

2. Start Studying & Practicing

Just because these are hands-on skills doesn’t mean you shouldn’t crack open your textbook and practice like crazy. You need to know this material backwards and forwards from top to bottom. Some states offer cosmetology license exam study guides, others do not. Talk to your board of cosmetology to ask. Be prepared to answer any surprise questions, and make sure you absolutely know every angle of the services you need to do on that practical. Remember all your safety and sanitation training. No doubt you will be stopped in the middle of an exam and asked to handle an imaginary blood spill cleanup situation. Another thing to consider is the exam prep program at Salon Prep. It’s an excellent, thorough tool that you can use to review all the material you learned in cosmetology school, but also has practice exams you can take to drill yourself on the materials. Really an excellent resource to have in your kit!

3. Mentally Prepare Yourself

Get familiar with the structure of the exam. Written examinations typically last 1 to 2 hours. Practical examinations can last from 4 to 8 hours depending on your state for full cosmetology, and typically 2 to 4 hours for shorter exams like esthetics, nail technology and electrology exams. Typically there are short breaks, but make sure you are quick with your snack or potty breaks, because if you’re late returning to the exam room, you may not be allowed back in.  Keep in mind that the practical exam is not one-on-one – you’re in a room full of people. So get a laser-like focus, just like you would in a salon. Get to the testing facility a little early so you have some time to review in your head, get familiar with the space, and most importantly chill. Which brings us to our next point…

4. De-Stress

A little bit of pressure can make people perform better, but too much stress before your exam and you could shut down. Since you started studying and practicing well in advance of your exam, there should be no need to “cram” the night before. Eat good balanced meals, stay well-hydrated and try to get a good night’s sleep the night before. (I know it will be tough to sleep when the next day is the first day of the rest of your life, but do your best!) Do something fun and relaxing to clear your mind if you can. If you do have to cram (tsk tsk), then don’t stay up too late. Studies show that you’re better off going to bed at a decent hour and waking up early to squeeze in some final review time, than you would be if you stayed up late to try and cram it all in.

You have worked so hard throughout cosmetology school to reach this point. You’ve done the work, put in the hours, studied hard – you have every reason to be confident. You know this. So psych yourself up and get excited about getting your cosmetology license and reaching that major life goal.

Here are a few pieces of advice from cosmetologists, barbers and other folks who have passed the test:

• “Take the practice exam over and over again. Grade yourself and retake only the questions you missed. Repeat this process until you miss none of them. The practice tests in the book are lifted directly for the exams. Everyone should get 100% on the written exam. The info is there for you. It just requires a bit of commitment, like everything else in life.” – Ivan Zoot from Chicago, IL @ZootHair
• “Just be calm and relax, and remember all your steps. Have 100% faith in yourself!” Aaron S. in Winston Salem, NC @ImMyOwnDamnFan
• “As a barber, learn your shears and master them. A lot of fine tuning comes from those and the razor.” Drew C. in Tampa, FL @darcc1313
• “The straight razor on a balloon is key. Don’t let hair color stay in too long.” Jason J. in Mableton, GA @Jaydice_Roll
• “Be confident.” – Nakia E. in Los Angeles, CA
• “Take advantage of your instructors’ knowledge. No question is a dumb question. Over study and attend as many hair shows as possible with that lovely student discount.” – Carey W. at Cali Spa in Fort Wayne, IN
• “Don’t freak out. You already know how to do everything, you just have to show it. As for the written, if you paid attention at all in school you will pass it with flying colors!” Austin Cut & Color

Vanity Hair Studio NYC